Terms and Conditions

Welcome to https://ascendbeautylab.com (“Site”), operated by Ascend Beauty Lab. These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms.

1. Use of the Site

By using our Site, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian. You agree to use this Site for lawful purposes only.

2. Product Information

We strive to ensure that all product descriptions, pricing, and images are accurate. However, we do not warrant that product information or other content is error-free, complete, or current. Ascend Beauty Lab reserves the right to modify product offerings or discontinue items without notice.

3. Orders & Payments

  • All prices are listed in Singapore Dollars (SGD) unless stated otherwise.
  • Payment must be made in full at the time of order.
  • We accept secure payments via credit/debit cards, PayNow, and other available methods on checkout.
  • We reserve the right to cancel or refuse any order at our discretion (e.g., for suspected fraud, incorrect pricing, or stock unavailability).

4. Shipping & Delivery

  • We aim to ship all orders within the estimated time frames stated at checkout.
  • Delivery delays may occur due to external factors beyond our control.
  • Once an item is shipped, risk of loss and ownership pass to you.
Please review our Shipping Policy for detailed information.

5. Returns & Refunds

Due to the nature of skincare products, we do not accept returns unless the item is defective or incorrect.
For issues related to your order, please contact us within 3 days of receiving your item at hello@ascendbeautylab.com.
Please review our Returns Policy for more details.

6. Intellectual Property

All content on the Site, including product images, logos, designs, and text, is the property of Ascend Beauty Lab and protected by intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

7. User Content & Reviews

If you submit reviews, feedback, or images:
  • You grant us the right to use, modify, and share your content for marketing purposes.
  • You confirm that your content is accurate, not misleading, and does not infringe on any third-party rights.

8. Limitation of Liability

To the fullest extent permitted by law, Ascend Beauty Lab shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or Site.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Ascend Beauty Lab

  • Email: hello@ascendbeautylab.com
  • Website: https://ascendbeautylab.com
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